Passenger experience study

Passenger experience study

Share what helped or hindered an accessible air journey. The pilot survey usually takes about 8 minutes.

About this study

This pilot explores where accessible air travel works and where change is needed. Taking part is voluntary. We will report only aggregated or genuinely anonymised findings.

Pause safely in this tabYour draft survives a refresh in this browser tab and is not sent to us until submission. There is no time limit.

About this journey

These questions give enough context to compare experiences without asking for your name or booking details.

Whose experience are you sharing? Required

Month and year are optional. Do not enter a booking reference.

Use a broad airport name. Leave this blank if it could identify you.

Maximum 120 characters.

Which parts of the journey are relevant? Required

Choose all that apply.

Which access requirements, if any, were relevant? Optional

This is optional. Choose all that apply, or choose “Prefer not to say”.

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