Share Your Travel Experience

Part 1: Personal Details

Part 2: Travel Information

Part 3: Assistance Details

Part 4: Departure Expericence

We’re now looking at your departure experience. Please rate the ease of the following aspects of your departure:

Part 5: Flight Experience

Part 6: Arrival Experience

Please rate the ease of the following aspects of your arrival:

Part 7: Overall Experience

The following space is provided for any other comments you wish to leave about your travel experience. (Optional)

Part 8: Contact Information (Optional)

If you’re happy to be contacted for additional information about this study or to participate in future research, please provide your contact details below. You can also sign up for our email newsletter to receive updates and insights from our accessibility research. Providing contact details is optional. If you do share them, we will ensure your responses remain confidential, and no identifying data will be shared without your consent.