You are invited to take part in a survey on airline and airport accessibility, conducted by Access-air-bility. The purpose is to gather frontline staff insights to improve services for passengers with diverse accessibility needs (physical, sensory, cognitive and neurodiverse).

• Voluntary: Participation is entirely voluntary; you may withdraw at any time without penalty by contacting us on the e-mail address listed below.
• Anonymity & Confidentiality: Responses are anonymous unless you opt to provide contact details at the end; individual responses won’t be shared with your employer, any identifying information in comments will be redacted, and overall trends and anonymised quotes may be reported to inform improvements.
• Benefits & Risks: There are no foreseeable risks; your honest feedback will directly inform training, policy and operational enhancements. Access-air-bility can in no way be held responsible for any matters arising from your completion of this survey.
• Contact: For questions or concerns, please email the project lead at info@access-air-bility.com.

By ticking the box below, you confirm that:
1. You have read and understood this information.
2. You are at least 18 years old.
3. You consent to participate under the terms described above.
4. You are a current or former airline or airport employee.